Account access
Use the official Onebank or Globalbank portal to sign in. If you need help identifying your product, contact service@ulinkpost.com.
Find your productUlinkpost / Customer supportA clearer route
Customer support
A clearer route
to the right help.
For account access, onboarding questions, payment enquiries and help finding your product information.
Payment enquiries
Use your authenticated product support channel where available. Include a reference and a short description, without passwords or security codes.
Contact supportFeedback & concerns
Email service@ulinkpost.com with the product name, a safe contact address and a description of your concern. Include a reference where applicable.
Feedback informationHelpful to know.
Which product should I sign in to?
Onebank is the account, card and everyday payment experience. Globalbank is the corporate financial operations experience. Choose the product associated with your existing account.
Can I send a payment from this website?
No. This is the Ulinkpost information website. Transactions and account actions take place in the authenticated product portals.
What should I include in a support email?
Include your product name, a brief description and a non-sensitive payment or enquiry reference where relevant. Never email passwords, one-time codes, card security codes or private keys.
What if I suspect unauthorised activity?
Use the security controls and support channel in your product as soon as possible. Contact the relevant product or provider using the official details in your account agreements.
Let's move forward
Need help finding
the right next step?
Tell us how your business collects, pays and grows across borders. We will help you explore the right Ulinkpost product.